Our Company

Controladora Vuela Compañía de Aviación, S.A.B. de C.V. (“Volaris” or the “Company”) (NYSE: VLRS and BMV: VOLAR), is an ultra-low-cost carrier (ULCC), with point-to-point operations, serving Mexico, the United States and Central America. Volaris offers low base fares to build its market, providing quality service and extensive customer choice. Volaris targets passengers who are visiting friends and relatives, cost-conscious business people and leisure travelers in Mexico and to select destinations in the United States and Central America. Volaris has received the ESR Award for Social Corporate Responsibility for seven consecutive years. For more information, please visit: www.volaris.com

Mission

With the best people and low costs, we enable more people to travel... well!

Vision

Transcend by creating and living the best travel experiences.

Pillars

Our pillars support the solid foundation of our Company, allowing us to reach great heights.

Our Pillars

I. Safety

Nothing is more important than the protection and safety of our customers and Ambassadors, it is our top priority.

II. Customer Service

We create excellent experiences that make a difference by listening, proposing solutions, and efficiently and creatively resolving the needs of our internal and external customers with a positive attitude.

III. Sustained Profitability

The lowest cost always wins. The goal is to grow and maximize profits in a sustainable way. Meeting this objective guarantees the growth of the Volaris Family.