Sustainability reports

ESG Materiality assessment

Assessing our ESG priority topics as defined by our stakeholders and industry trends allows us to understand our stakeholders’ expectations of Volaris.

We are aware that the Company’s sustainability depends, in part, on our ability to meet those expectations. We aim to conduct such ESG materiality assessments periodically. The results of the 2021 ESG Materiality Assessment are as follows:

IV WIDESPREAD

III NECESSARY

I EMERGING

II URGENT

0% Market Maturity 100%

0% Consolidated Risk 100%

IV WIDESPREAD

III NECESSARY

I EMERGING

II URGENT

3.0 Impact on stakeholders 5.0

3.0 Influence on the organization's strategy 5.0

Topics	Average
1. Operational safety	4.2
2. Risk, opportunity, and crisis management	4.1
3. Biosecurity	4.0
4. Customer satisfaction and experience	4.1
5. Regulatory compliance	4.3
6. Pandemic response and new normal	4.0
7. Economic/financial performance	4.3
8. Climate change strategy	4.3
9. Ultra-low-cost business model	4.2
10. Innovation and new technologies	4.0
11. Operational efficiency	3.9
12. Recuitment and retaining talent	3.8
13. Efficient fuel management	4.2
14. Brand management	4.2
15. Cybersecurity	3.9
16. Destination network development	3.6
17. Sustainability corporate strategy	3.8
18. Governance	4.1
19. Collaboration in the construction of public policies	4.3
20. Supply strategy and relationship with suppliers	4.2
21. Involvement with stakeholders	4.2
22. Operational eco-efficiencynetwork development	4.0
23. Labor practices	4.3
24. Diversity and inclusion	4.3
25. Training and development of Ambassadors	4.0
26. Human rights and involvement with the communities	4.1
27. Ethics and anticorruption	3.6

Priority topics
Relevant topics