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Frequently asked questions

What is the Company's official name?

The Company’s registered name is Controladora Vuela Compañía de Aviación, S.A.B. de C.V..  The airline’s commercial name is Volaris.

When was Volaris founded and where is the Company's headquarters?

Volaris started operations in March 2006. Volaris’ headquarters are located in Mexico City, Mexico.

What are the Company’s ticker symbols and where are Volaris’ shares traded?

Volaris’ series A trade on the Mexican Stock Exchange (“BMV”) under the ticker symbol “VOLAR”, and the Company’s American Depositary Shares (ADS) trade on the New York Stock Exchange under the ticker symbol “VLRS”.

When was Volaris’ initial public offering?

Volaris’ series A shares and ADSs began trading on September 18, 2013.

How do I purchase shares in Volaris?

If you would like to purchase shares in the Company, please contact your registered broker. Volaris does not offer a direct stock purchase plan.

Who is the Company’s stock transfer agent?

BNY Mellon


Computershare’s Investor Centre

Phone: 1 888 BNY ADRs (1 888 269 2377) U.S. domestic calls

+1 201 680 6825 international calls

Who is Volaris’ Depositary Bank?

BNY Mellon. Please visit for additional information.

Who are Volaris’ independent auditors?

KPMG Cárdenas Dosal, S.C.

Does the Company pay a dividend?

We have never declared or paid cash dividends on our common stock. We currently intend to retain our future earnings, if any, to finance the further development and expansion of our business and do not intend to pay cash dividends in the foreseeable future. Any future determination to pay dividends will be at the discretion of our board of directors, will require the approval of our general shareholders meeting, may only be paid if losses for prior fiscal years have been paid and if shareholders have approved the net income from which the dividends are paid and legal reserves have been created to the required levels, and will depend on our financial condition, results of operations, capital requirements, restrictions contained in current or future financing instruments and such other factors as our board of directors deems relevant.

When is Volaris’ fiscal year end?

December 31

How do I contact investor relations?

To contact investor relations, please email us at