Our growth story

Controladora Vuela Compañía de Aviación, S.A.B. de C.V. (“Volaris” or the “Company”) (NYSE: VLRS and BMV: VOLAR), is an ultra-low-cost carrier, with point-to-point operations, serving Mexico, the United States, Central and South America.

Volaris offers low base fares to build its market, providing quality service and extensive customer choice.
Volaris targets passengers who are visiting friends and relatives (VFR) as well as cost-conscious business and leisure travelers in Mexico, the United States, Central and South America.
The Company has received the ESR (Empresa Socialmente Responable) distinctive for fourteen consecutive years and is a member of the Dow Jones Sustainability MILA Pacific Alliance Index since November 2020. For more ESG information, please visit: Report Center ESG.

Our numbers

Mexico’s largest carrier

200+ million passengers flown since inception, serving Mexico, the United States, Central and South America

134 Aircraft

(59% NEOs)

5.9 yrs

Average fleet age

32.2M Passengers

LTM 31/3/2024

~435 Average daily flights

In 8 countries

205 Routes

125 Domestic
80 International

71 Airports

43 Domestic
28 International

Note: Operated as of March 2024.

Our route map

Our pillars

Safety

Nothing is more important than the safety and security of our customers and Ambassadors; it is our top priority.

Customer service

We create new experiences that make a difference; by knowing how to listen, propose solutions, solve efficiently, creatively, and with an excellent attitude to the needs of our internal and external customers.

Sustained profitability

The lowest cost always wins. Our goal is to grow steadily and maximize profits on a sustained basis. Fulfilling the above guarantees the growth of the Volaris Family.

Our history

2004

Concesionaria Vuela Compañía de Aviación is incorporated

2006

Started operations
Order for 14 aircraft

2007

One million flown passengers

2009

H1N1 outbreak in Mexico
Launching of routes to the United States
The social responsibility program “Volemos Juntos” is created
Signing of agreement with the National Transplant Center (CENATRA) for the transfer of organs and tissues for transplant purposes in Mexico

2010

Volaris launches operations at Mexico City International Airport (AICM)
Ten million flown passengers
Indigo Partners becomes shareholder

2011

20 million flown passengers
Volaris and Airbus sign 44 aircraft order, the largest in Mexican aviation history

2012

Launching of “Tú Decides”, fare unbundling structure

2013

Launching of the Volaris-INVEX Credit Card
Initial Public Offering on the Mexican Stock Exchange (BMV) and the New York Stock Exchange (NYSE). Only Mexican airline listed on the NYSE
Signing of the Agreement with End Child Prostitution and Trafficking (ECPAT) and The Code

2014

ISO 9001 Y 14001 certifications

2015

Fleet composed of 50 aircraft
50 million flown passengers
Launching of the Integrated Environmental Protection Policy #CielitoLimpio
Volaris ranks 83rd worldwide among all airlines and 19th among low-cost airlines (CAPA 100 Top Airlines ranked in ASMs).
Launches operations to Costa Rica and Guatemala
Follow-on offering at BMV and NYSE

2016

Arrival of the first A320 NEO aircraft
Volaris receives Air Operator Certificate (AOC) in Costa Rica

2017

Volaris Costa Rica obtained a permit to fly to the United States
Mobile check-in project (reduced paper consumption)
Air Transport World recognized Volaris as the “Most Valuable Airline of the Year”
New 80 aircraft NEO incremental order

2019

Publicy- listed airline with the lowest unit costs in the Americas and the Western Hemisphere, and the second lowest in the world
Mexico’s leading airline by number of passengers carried in a year and fastest growing airline
OTP and operational security awards*

*By OAG and Airline Ratings. (OTP: On Time Performance)

2020

COVID-19 health and economic crisis
Follow-on equity offering

2021

Capacity recovery to pre-pandemic levels
Volaris receives Air Operator Certificate (AOC) in El Salvador