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Sustainability is embedded in our business strategy and long-term vision. We integrate environmental, social, economic, and governance considerations into our decision-making and operations to create value for our customers, investors, Ambassadors, suppliers, communities, and other stakeholders.

The Integrated Annual Report provides a comprehensive view of our sustainability performance, priorities, and progress.

Explore our Integrated Annual Report 2025

Corporate Sustainability Strategy

Volaris Corporate Sustainability Strategy guides how we integrate sustainability into strategic decision-making, risk management, and daily operations. It is structured around seven steps that help us manage ESG risks and opportunities, engage with stakeholders, strengthen governance, and drive continuous improvement.

Sustainability Pillars

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Environmental Pillar

Our Environmental Pillar focuses on improving operational efficiency and managing our environmental impact while supporting the long-term resilience of our business. We integrate fuel and resource efficiency, climate considerations, environmental compliance, and stakeholder engagement into our operations and decision-making. Through these actions, we seek to reduce emissions intensity, use resources more efficiently, strengthen environmental stewardship, and advance our transition toward a more efficient aviation model.

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Social Pillar

Our Social Pillar focuses on our ability to operate safely, reliably, and responsibly while maintaining the trust of our Ambassadors, customers, communities, and other stakeholders. It encompasses well-being, accessible connectivity, talent development, equal opportunities, customer data protection, and community engagement, strengthening the relationships and capabilities that support responsible growth.

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Economic and Governance

Our Economic and Governance Pillar focuses on preserving value, maintaining stakeholder confidence, and supporting disciplined and responsible business management. We strengthen governance and risk management, financial resilience, ethics and compliance, stakeholder engagement, responsible supply chain management, and data protection. Together, these practices reinforce accountability, business continuity, and long-term value creation.

Stakeholder Engagement

Engaging with our stakeholders helps us understand their expectations, identify relevant sustainability topics, and inform our priorities and decision-making. We maintain dialogue with key internal and external stakeholders through different engagement channels across our operations.

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Customers

  • Accessibility and connectivity (route expansion).
  • Competitive fares.
  • Safety and aviation security.
  • Travel experience.
  • Data protection and privacy.
  • Environmental footprint reduction.
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Ambassadors

  • Corporate culture and labor practices.
  • Business strategy and results.
  • Business ethics and compliance.
  • Compensation and benefits.
  • Training and professional & personal development.
  • Occupational health and safety.
  • Union and labor relations.
  • Environmental footprint reduction.
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Union

  • Long-term and reliable relationship with the Company.
  • Labor legislation compliance.
  • Human rights protection.
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Community

  • Humanitarian and emergency response initiatives.
  • Environmental footprint reduction.
  • Economic contribution through connectivity, tourism, VFR passengers, bus switching and business travel.
  • Protection of human rights.
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Suppliers

  • Product and service reliability.
  • Sustainable value chain.
  • Upholding human rights.
  • Environmental footprint reduction.
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Investors

  • Business outlook and strategy.
  • Return on investment.
  • Income generation.
  • Cost reduction.
  • Corporate governance.
  • Risks, opportunities, and crisis management.
  • Ethics, transparency, and compliance culture.
  • Corporate Sustainability Strategy.
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Authorities, industry organizations, and peers

  • Regulatory compliance.
  • Economic development.
  • Tax payment.
  • Safety and aviation security.
  • Environmental footprint reduction.
  • Customer experience.
  • Labor practices.

Value Creation Model

The Volaris Value Creation Model reflects how sustainability is embedded in the way we do business. It connects the resources, capabilities, and relationships that enable Volaris’ operations with the value created for stakeholders and the environmental, social, economic, and governance outcomes of the business. By linking key inputs, business activities, outputs, and outcomes, the model provides an integrated view of how Volaris creates, preserves, and strengthens value over time.

Explore our Value Creation Model