The table below was prepared in accordance with the Global Reporting Initiative (GRI) Standards: essential option. The page referred to in the table is found in the 2023 Integrated Annual Report.
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General disclosures
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 2: General disclosures 2021 |
2-1 | Organizational details | Pg. 13, 14, 37 | |||
| 2-2 | Entities included in the organization’s sustainability reporting | Pg. 11 | ||||
| 2-3 | Reporting period, frequency and contact point | Pg. 11, 235 | ||||
| 2-4 | Restatements of information | Pg. 11, 154 | ||||
| 2-5 | External assurance | Pg. 11, 232 | ||||
| 2-6 | Activities, value chain and other business relationships | Pg. 13, 14, 80 | ||||
| 2-7 | Employees | Pg. 108, 122, 124 | Permanent, full-time and part time employees by region. | Information unavailable/ incomplete. | Volaris only reports this information at total company level. |
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| 2-8 | Workers who are not employees | Not applicable. | Volaris does not have workers that are not employees. | |||
| 2-9 | Governance structure and composition | Pg. 46, 53, 54 | ||||
| 2-10 | Nomination and selection of the highest governance body | Pg. 42, 45, 54 | ||||
| 2-11 | Chair of the highest governance body | Pg. 45 | ||||
| 2-12 | Role of the highest governance body in overseeing the management of impacts | Pg. 23, 24, 56 | ||||
| 2-13 | Delegation of responsibility for managing impacts | Pg. 23, 24 | ||||
| 2-14 | Role of the highest governance body in sustainability reporting | Pg. 11 | ||||
| 2-15 | Conflicts of interest | Pg. 37, 46, 53 | ||||
| 2-16 | Communication of critical concerns | Pg. 55 | Total number and the nature of critical concerns that were communicated to the highest governance body during the reporting period. | Confidentiality constraints. | Due to confidentially constraints Volaris does not report this information publicly. | |
| 2-17 | Collective knowledge of the highest governance body | Pg. 23 | ||||
| 2-18 | Evaluation of the performance of the highest governance body | Pg. 56 | ||||
| 2-19 | Remuneration policies | Pg. 63, 64, 65 | ||||
| 2-20 | Process to determine remuneration | Pg. 63, 64 | ||||
| 2-21 | Annual total compensation ratio | All | Confidentiality constraints. | Due to employee safety and privacy concerns, Volaris does not report this information publicly. |
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| 2-22 | Statement on sustainable development strategy | Pg. 4 | ||||
| 2-23 | Policy commitments | Pg. 75, 76, 77 | ||||
| 2-24 | Embedding policy commitments | Pg. 76, 77 | ||||
| 2-25 | Processes to remediate negative impacts | Pg. 78 | ||||
| 2-26 | Mechanisms for seeking advice and raising concerns | Pg. 78 | ||||
| 2-27 | Compliance with laws and regulations | Pg. 79, 147 | Volaris reports only fines related to ESG matters. | |||
| 2-28 | Membership associations | Pg. 79 | ||||
| 2-29 | Approach to stakeholder engagement | Pg. 31, 32 | ||||
| 2-30 | Collective bargaining agreements | Pg. 106, 107 |
Material topics
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-1 | Process to determine material topics | Pg. 25, 228 | |||
| 3-2 | List of material topics | Pg. 229 | b. report changes to the list of material topics compared to the previous reporting period. | Information unavailable/incomplete. | This list is unchanged from the 2022 IAR as no new materiality assessment was conducted this year. |
Regulatory compliance
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 | |||
| GRI 416: Customer Health and Safety 2016 |
416-2 | Incidents of non- compliance concerning the health and safety impacts of products and services | Pg. 79 | |||
| GRI 417: Marketing and labeling 2016 | 417-2 | Incidents of non-compliance concerning product and service information and labeling | Pg. 79 | |||
| 417-3 | Incidents of non-compliance concerning marketing communications | Pg. 79 | ||||
| GRI 418: Customer Privacy 2016 | 418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | Pg. 103 |
Economic performance
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 | |||
| GRI 201: Economic Performance 2016 | 201-1 | Direct economic value generated and distributed | Pg. 130, 154 | |||
| 201-4 | Financial assistance received from government | All | Not applicable. | We do not receive financial support from the government. |
Efficiency in the use of fuels
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 | |||
| GRI 302: Energy 2016 | 302-1 | Energy consumption within the organization | Pg. 135, 148 | b. Total fuel consumption from renewable sources. d. Total electricity, heating, cooling, or steam sold. |
Not applicable. | b. Volaris does not consume any renewable energy. d. We do not sell any energy. |
| 302-2 | Energy consumption outside of the organization | All | Information unavailable/ incomplete. |
Volaris does not currently track energy consumption outside our organization. |
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| 302-3 | Energy intensity | Pg. 135, 148 | ||||
| 302-4 | Reduction of energy consumption | Pg. 135, 140, 141, 142, 148 | ||||
| 302-5 | Reduction in energy requirements of products and services | All | Not applicable. | Energy reductions is tracked at an operational, not product level. |
Climate change strategy / innovation and new technologies
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 | |||
| GRI 201: Economic Performance 2016 | 201-2 | Financial implications and other risks and opportunities due to climate change | Pg. 72, 73, 74 | a. (iii.) financial implications of the risk or opportunity before action is taken. |
Information unavailable/ incomplete. |
Volaris has not completed a climate scenario analysis that considers specific financial impacts. We strive to integrate this into our future sustainability reporting. |
| GRI 302: Emissions 2016 | 305-1 | Direct (Scope 1) GHG emissions | Pg. 134, 135 | c. Biogenic CO2 emissions in metric tons of CO2 equivalent. |
Not applicable. | Volaris does not combust biogenic emissions sources. |
| 305-2 | Energy indirect (Scope 2) GHG emissions | Pg. 134, 135 | b. If applicable, gross marketbased energy indirect (Scope 2) GHG emissions in metric tons of CO2 equivalent. |
Not applicable. | Volaris does not currently calculate market-based Scope 2 emissions as we do not use any contractual instruments such as Renewable Energy Certificates. |
|
| 305-3 | Other indirect (Scope 3) GHG emissions | All | Information unavailable/ incomplete. |
Volaris does not currently track our Scope 3 emissions. |
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| 305-4 | GHG emissions intensity | Pg. 136 | ||||
| 305-5 | Reduction of GHG emissions | Pg. 134, 136, 137, 139, 140, 141, 142, 143, 144 | ||||
| 305-6 | Emissions of ozone-depleting substances (ODS) | All | Not applicable. | Our operations and facilities do not generate ODS |
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| 305-7 | Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions | All | Information unavailable/ incomplete. |
We do not currently track data related to NOx and SOx emissions. |
Talent attraction and retention
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 | |||
| GRI 201: Economic Performance 2016 | 201-3 | Defined benefit plan obligations and other retirement plans | Please see our most recent 20-F (pg. F-68, ‘Employee Benefits’) for information on our defined benefit obligations and other employee benefits. |
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| GRI 401: Employment 2016 | 401-1 | New employee hires and employee turnover | Pg. 113, 117 | b. Total number and rate of employee turnover by age group. |
Information unavailable/ incomplete. |
Volaris does not report turnover by age group; instead, data is shown by region, gender and role. |
| 401-3 | Parental leave | Pg. 123 | a. Total number of employees that were entitled to parental leave, by gender. | Information unavailable/incomplete. | Volaris reports only the total number of employees who took parental leave, categorized by gender; the total number of employees who returned to work during the reporting period after their parental leave ended, also categorized by gender; the total number of employees who returned to work after parental leave and were still employed 12 months later, again categorized by gender; and the return to work and retention rates of employees who took parental leave, by gender. |
|
| GRI 404: Training and Education 2016 | 404-1 | Average hours of training per year per employee | Pg. 117 | a. Average training jours by i. gender; ii. employee category. | Information unavailable/ incomplete. |
Volaris only reports this information for FTEs. |
| 404-2 | Programs for upgrading employee skills and transition assistance programs | Pg. 119, 120 | b. Transition assistance programs. | Information unavailable/ incomplete. |
Volaris does not currently disclose this information. |
|
| 404-3 | Percentage of employees receiving regular performance and career development reviews | Pg. 120 | All Ambassadors receive performance evaluations; the frecuency may be quarterly or semiannually, depending on an Ambassador’s position. | |||
| GRI 405: Diversity and Equal Opportunity | 405-1 | Diversity of governance bodies and employees | Pg. 46, 110, 111, 121, 122 | |||
| 405-2 | Ratio of basic salary and remuneration of women to men | Pg. 123 | a. Ratios by significant locations of operation. b. The definition used for ‘significant locations of operation’. |
Information unavailable/ incomplete. |
Volaris does not currently track gender pay ratios by operational location. Information is reported by employee level. |
Occupational safety, response to the pandemic and to the new normality and biosecurity
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 | |||
| GRI 403: Occupational Health and Safety 2018 | 403-1 | Occupational health and safety management system | Pg. 124 | |||
| 403-2 | Hazard identification, risk management, and incident investigation | Pg. 124, 125, 126 | ||||
| 403-3 | Occupational health services | Pg. 124, 125, 126 | ||||
| 403-4 | Worker participation, consultation, and communication on occupational health and safety | Pg. 98, 124, 125, 126 | ||||
| 403-5 | Worker training on occupational health and safety | Pg. 118 | ||||
| 403-6 | Promotion of worker health | Pg. 115, 126 | ||||
| 403-7 | Prevention and mitigation of occupational health and safety impacts directly linked by business relationships | Pg. 124, 125, 126 | ||||
| 403-8 | Workers covered by an occupational health and safety management system | Pg. 123 | b, Whether and, if so, why any workers have been excluded from this disclosure, including the types of worker excluded. | Not applicable. | Our OHS Policy and Program does not exclude any employees and applies to all our Ambassadors. | |
| 403-9 | Work-related injuries | Pg. 125, 126 | b. For all workers who are not employees but whose work and/or workplace is controlled by the organization: i. The number and rate of fatalities as a result of work-related injury; ii. The number and rate of high consequence work-related injuries (excluding fatalities); iii. The number and rate of recordable work-related injuries; iv. The main types of workrelated injury; v. The number of hours worked.
f. Whether and, if so, why any workers have been excluded from this disclosure, including the types of worker |
Not applicable. | Volaris does not have workers who are not employees.
No Ambassadors were excluded in the employee health and safety data |
|
| 403-10 | Work-related ill health | Pg. 125 | b. For all workers who are not employees but whose work and/or workplace is controlled by the organization: The number of fatalities as a result of work-related ill health; i. ii. The number of cases of recordable work-related ill health; iii. The main types of work-related ill health.
d. Whether and, if so, why any workers have been excluded from this disclosure, including the types of worker |
Not applicable. | Volaris does not have workers who are not employees.
No Ambassadors were excluded in the employee health and safety data |
Customer experience
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 | |||
| GRI 416: Customers Health and Safety 2016 | 416-1 | Assessment of the health and safety impacts of product and service categories | Pg. 96, 97 | |||
| GRI 417: Marketing and Labeling 2016 | 417-1 | Requirements for product and service information and labeling | All | Not applicable. | Volaris does not sell consumer goods with labeling requirements. |
Risk, opportunities, and crisis management
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 |
Ultra-low-cost business model
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 |
Operational efficiency
| GRI Standard | Disclosure | Description | Location | Requirements Omitted | Reason | Explanation |
|---|---|---|---|---|---|---|
| GRI 3: Material Topics 2021 | 3-3 | Management of material topics | Pg. 16, 17, 66, 67, 68, 69, 79, 87, 90, 91, 93, 94, 95, 97, 101, 103, 109, 116, 121, 124, 134, 137, 140, 143, 145, 153, 154 |